Patience Designs awarded "Best of Houzz Customer Service 2020" by Houzz, the leading online platform for home renovation and design
“I think his attention to detail has been amazing”
“Just as before he listened to what we thought we needed, guided us into seeing different ways of what was possible in the space.”
Ian and Helen, London
"I couldn’t recognise our apartment"
“I couldn’t recognise our apartment. He thinks about every single details in your apartment and tries to please everyone” Mary, St John’s Wood, London.
Sam and Jamie excelled on this project. We have three children and work full time jobs so nothing happens in our household without help. Sam and Jamie provided their support in spades (and beyond their direct scope). They were highly professional and adept at working within COVID limitations. They delivered an exceptional outcome, in a short time period.
Their level of energy and engagement was outstanding; they have high attention to detail and ensured a high quality outcome that far exceeded our expectations. They even impressed our kids; who kept asking when Sam and Jamie are coming back! The outcome is summarized by the word that my wife and I uttered when completed... "WOW!"
Eric, Highgate
Relationship: Client
Project Date: June 2020
Project Price: > than £100,000
My wife and I found Sam Patience on the internet and hired him to design and supervise a renovation of our 1970’s house, from start to finish. The project included the full re-design of our study, two bedrooms, guest cloakroom, and entry hall as well as improvements to other rooms throughout the house. The work involved new desks, shelves, cupboards, and lighting, all of which had to be designed with a view to maximizing the use of limited space. Sam did a superb job in every respect. Throughout the project, he was careful and attentive, always listening to our preferences and concerns, and communicating very clearly. We were impressed not only by his creativity and aesthetic sense but also by his ability to suggest design options and materials that we had not even considered. His attention to detail was meticulous, no matter how much effort was required. He was absolutely professional in all his dealing with us, with suppliers, with contractors, and with craftsmen. With Sam’s help, we now have a streamlined modern house that is more comfortable, more beautiful, and more functional.
Stella, Tottenham
Relationship: Client
Project Date: June 2020
Project Price: < than £100,000
Sam worked with us on the remodelling of our kitchen. He was great! He helped us to work out the colour, texture and best use of our existing space. He was very personable and approachable and as the name says, patient. As a couple, we sometimes had crazy and opposing ideas. He was able to make sense of that, keep a balanced view, and incorporate those ideas into a beautiful design for us. We were so impressed with him, his work ethic and have also enjoyed his sense of humour and great style. We're hoping to have him design our living room next.
We would highly recommend Sam and Patience Designs.
Lia Lowenthal, Pure Jiu Jitsu
Relationship: Client
Project Date: June 2019
Project Price: > than £100,000
We have had an absolutely brilliant experience working with Sam on the design and finish of our brand new Jiujitsu academy - Pure Jiujitsu. Sam is so approachable and patient in his approach in getting to hear our needs at the same time as keeping our expectations of the financial side very much in line with the actual pricings. We will be continuing to work with Patience Designs for future projects and are already planning our next! Thank you so much Sam for being so easy to work with and for your wonderful eye for design and ability to help us visualise your concept before it was able to be presented properly to us in the space.
Greta Kemper, Dollis Hill
Relationship: Client
Project Date: Nov 2018
Project Price: > than £100,000
We would wholeheartedly recommend Sam to anyone! We wanted a ground floor kitchen extension - a big project for us - and were concerned about getting the result we wanted, so needed an experienced design and project manager. Sam helped us to design and choose everything - the kitchen units, paint colours, the flooring, furniture and designed the bespoke cupboards. Sam was only interested in getting the best options for us. When we had chosen something he still researched better options based on his previous experience. For example, he found a better quality and looking flooring option, also when we decided at short notice to have a downdraft extractor he spent time researching and sourcing the quietist and cheapest option. Even after we had paid his final bill he still chased some outstanding items for us without being asked. We didn’t end up with the result we originally intended, we ended up with something much better thanks to Sam. We are very happy with it!
William B, Highgate
Relationship: Client
Project Date: January 2019
Project Price: < than £100,000
We had some definite ideas on renovating our Victorian house and Sam has been the ideal design partner in this project. He is knowledgeable about both design trends and about what works. He is a good listener and tactful. He listened carefully to us and helped us figure out what was achievable and what wasn’t, what really mattered to us and what ideas we could discard. He provided endless advice and input, using helpful 3D renders to assist us in envisaging our proposals and patiently helping us refine our ideas, coping calmly as when we changed our minds entirely about some things. He has lots of knowledge and good ideas but never sought to impose his ideas over ours. So we still feel our house is our creation but we would not have managed the renovation so well without Sam’s guidance and input.
